MAIL ORDER FROM TWINTOWN.COM
- How do I order an item from twintown.com by mail?
- What shipping services do you use for orders from twintown.com?
- What methods of payment do you accept?
- What is your return policy?
MAIL ORDER FROM TWINTOWN.COM
How do I order an item from twintown.com by mail? back to top
To order contact us directly at sales@twintown.com or by calling the store to obtain a quote for shipping to your door. All shipping fees are to be paid by the buyer and we require insurance for the full sale price. Twin Town Guitars reserves the right to refuse shipping an item for any reason.
What shipping services do you use for orders from twintown.com? back to top
USPS Priority Mail and Fed Ex Ground are preferred, but we can ship via UPS at your request. International orders ship only by USPS Global Priority or USPS Global Express.
What methods of payment do you accept? back to top
Twin Town Guitars cannot accept personal checks.
In the store Twin Town Guitars accepts:
- Cash
- Visa, Master Card, Discover and American Express
For Mail Order Twin Town Guitars accepts:
- Payment through paypal.com
- U.S. money order
- Visa, Master Card, Discover and American Express credit cards by phone
- No Personal Checks, No Exceptions
What is your return policy? back to top
In the Store:
- 24 hours for Cash Back refund
- 48 hours for Store Credit refund
Mail Order:
- Contact us no later than 24 hours after delivery in the case of an issue
- We cannot guarantee a return authorization.
